Small Engine Flat Rate Manual
The United Equipment Dealers Association () announced the development of its new interactive OPE Flat Rate Guide at GIE+EXPO back in October. Since then UEDA has been working with dealers to test the software and ready it for an official launch sometime this spring if all goes according to plan. The online OPE Flat Rate Guide is designed to provide dealers with a secure web portal to find and report OPE flat rate repair times with more current and accurate information than what is typically provided by OEMs.
Jack's Small Engines & Generator. Service, LLC is a full repair service company of small engines and small engine powered equipment. HOURLY LABOR RATE: SHARPEN BLADE (OFF. At Flat Rate. Pick Up & Delivery. Suggested labor allowances in this manual are listed in hours and tenths of hours. Questions & Answers about Small and Large Air-Cooled Engine Flat Rate Pricing Guide Ask a question about Small and Large Air-Cooled Engine Flat Rate Pricing Guide. The repair times presented in this Time Analysis Repair Guide are intended to help the servicing dealer complete warranty claims, but can also be used for.
With this information, dealers can increase their productivity and profits while improving customer relations. 'This is the only industry resource that factors actual dealer times into a flat rate calculation used to determine job pricing,' says Kim Rominger, executive vice president and CEO of UEDA. 'This project is not just important to members of UEDA, but to all dealers selling and servicing the machines found in the OPE Flat Rate Guide.' Dealer Dale Magie agrees. He’s the president of Moe’s Outdoor Equipment & Supplies with two stores in Liberty Township and Springboro, OH.
Guide to networking essentials 4th edition. Magie has also been serving as president of UEDA’s board of directors. He played an instrumental role in helping to advance this concept of an interactive flat rate guide. “Flat rates in general are increasingly important to a servicing dealer,” Magie says. “OEMs like to reimburse dealers per hour at their shop labor rate, but consumers want to know that ‘a new belt put on this mower will cost me this much.’” Magie says his service department has been utilizing UEDA’s original flat rate guide—originally available in printed form or CD-ROM—for many years. Staff used that guide as a framework to develop its own dealership-specific flat rates. The concept of the guide now being online and interactive is intriguing to Magie.
Small Engine Flat Rate Manual
“Our dealership can continue to provide its own input on what the flat rate times should be, but other dealers can too,” Magie points out. “This is great because we can compare ourselves to other dealers.
Plus, since other dealers are helping to provide the data, we don’t have to do all of the work ourselves to keep our flat rate pricing current. Finally, when more dealers are providing the times, it is much more credible information to present to the customer or manufacturer.” Another dealer who played an instrumental role is Scott Muehlhauser of Scott’s Power Equipment with three Missouri locations and a fourth in Illinois. Muehlhauser is an example of a dealer who is not within UEDA’s four-state territory of Ohio, Michigan, Indiana and Kentucky—but still wants to utilize the flat rate guide in his business. “We’ve also been using that old printed flat rate guide for many years,” Muehlhauser says. “I really like this idea of it going digital.
Rates can be updated more quickly and easily. Plus, 80-90% of what dealers are doing today is happening online, so it just makes a lot of sense.” Another benefit is that the service departments across Muehlhauser’s four stores each have easy access to the exact same information. The information is up to date, which allows for consistency and increased efficiency across stores. Dealers giving it a test drive Dealer interest during the initial unveiling at GIE+EXPO was tremendous, Rominger points out. UEDA quickly began signing up dealers to participate in the pilot testing. 'By the end of 2016, we had all of our existing flat rate data uploaded into the new system,' Rominger says.
'Then we started getting dealers going with testing it in early February. Training is very important with something as new as this.
Small Engine Flat Rate Manual
UEDA laid out a plan to remotely train 10 dealers at a time on how to use the system. Once the first group was trained, it was turned loose. UEDA then took the dealers' feedback and reports of any technical bugs to improve the software. Then a second group of 10 dealers was trained and deployed. The goal was that, by the third wave of dealers, things would be running smoothly and more dealers could be deployed at a given time. It’s expected that a total of nearly 100 dealers will help test the system.